Privacy-policy

Sea Line Kite values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and protect personal information from users, clients, potential clients, experience participants and visitors of www.sealinekite.com.br.

By using our website, submitting forms, requesting quotations, creating collaborative trips or contracting our services, you agree to the practices described in this Policy.

1. Data controller

For LGPD purposes, the personal data controller is:

Sea Line Kite
Contact e-mail: joaoparente5@gmail.com

2. Data we may collect

We may collect data provided directly by you, data generated during website browsing and data necessary to organize the experiences.

2.1. Contact data

• name;

• surname;

• e-mail;

• phone/WhatsApp;

• country, city or residence location;

• preferred language.

2.2. Travel and preference data

• desired experience type;

• destinations of interest;

• travel dates and duration;

• number of participants;

• kitesurf or wing-foil skill level;

• accommodation preferences;

• desired transportation;

• extra experiences;

• dietary restrictions, special needs or notes voluntarily submitted;

• information about companions, children or non-riding participants.

2.3. Collaborative trip data

When the trip with friends feature is used, we may collect:

• trip name;

• preferences and votes from guests;

• poll responses;

• itinerary choices;

• date, accommodation, transportation, lesson and extra experience preferences.

2.4. Browsing and technology data

We may automatically collect:

• IP address;

• device type;

• browser;

• visited pages;

• access date and time;

• traffic source;

• website interactions;

• cookies and similar identifiers.

3. How we use your data

We use your data to:

• respond to messages and requests;

• prepare personalized quotations;

• organize experiences and trips;

• contact you by e-mail, phone or WhatsApp;

• process bookings and confirmations;

• adapt itineraries to the group profile;

• improve website navigation;

• analyze campaign performance;

• comply with legal, regulatory or contractual obligations;

• prevent fraud, abuse or security risks;

• send commercial communications, when allowed.

4. Legal bases for processing

We process personal data based on legal grounds provided under the LGPD, including:

• performance of a contract or pre-contractual procedures;

• consent, when applicable;

• legitimate interest of Sea Line Kite, respecting data subject rights;

• compliance with legal or regulatory obligations;

• protection of life or physical safety in specific situations related to activities;

• regular exercise of rights.

5. Data sharing

Sea Line Kite does not sell personal data.

We may share data only when necessary with:

• hotels, inns and accommodations;

• instructors, guides and support team;

• drivers, transfers and logistics operators;

• tour and local experience operators;

• technology providers, website hosting, forms, CRM, e-mail and automation services;

• legal, accounting or administrative consultants;

• public authorities, when required by law.

Sharing will be limited to what is necessary for the corresponding purpose.

6. International data transfer

Some technology providers used on the website, such as hosting, analytics, automation, e-mail, CRM or form tools, may store or process data outside Brazil.

When this occurs, we will adopt reasonable measures to ensure the transfer complies with applicable law and adequate data protection standards.

7. Cookies and similar technologies

Cookies are small files stored on the user’s device that help the website function, remember preferences, measure performance and improve browsing experience.

Sea Line Kite’s website may use:

7.1. Essential cookies

Necessary for basic website operation, security and navigation.

7.2. Performance and analytics cookies

Used to understand how visitors interact with the website and improve their experience.

7.3. Functionality cookies

Used to remember preferences, such as language and browsing settings.

7.4. Marketing cookies

May be used to measure campaigns, personalize content and understand traffic sources, when applicable.

You may manage cookies directly in your browser settings. By blocking some cookies, certain website features may not work properly.

8. Third-party tools

The website may use third-party tools, such as website creation and hosting platforms, forms, traffic analytics, maps, social media, WhatsApp, e-mail, automation and CRM services.

These tools may collect data according to their own privacy policies.

We recommend that users also review the privacy policies of third-party services used.

9. Data storage and retention

We will retain your data for as long as necessary to fulfill the purposes described in this Policy, including experience organization, customer service, legal obligations, rights defense and commercial history.

When data is no longer necessary, it may be deleted, anonymized or retained only when there is a legal basis to do so.

10. Data security

We adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure or improper destruction.

Despite security efforts, no digital system is completely risk-free. Users should also take care when sharing information, accessing links and using their own devices.

11. Data subject rights

Under the LGPD, you may request:

• confirmation of processing;

• access to data;

• correction of incomplete, inaccurate or outdated data;

• anonymization, blocking or deletion of unnecessary, excessive or non-compliant data;

• portability, when applicable;

• information about sharing;

• withdrawal of consent;

• deletion of data processed based on consent, when applicable;

• objection to processing in certain cases.

To exercise your rights, contact: [insert privacy e-mail].

We may request additional information to confirm your identity before processing the request.

12. Data from minors

Experiences may involve families and children, but information about minors must be submitted by parents or legal guardians.

Sea Line Kite does not intentionally collect data from minors without authorization from their guardians.

13. Commercial communications

We may send communications about experiences, routes, news, content and offers related to Sea Line Kite.

Users may request to unsubscribe from these communications at any time, when applicable.

14. External links and social media

The website may contain links to social media, WhatsApp, Instagram, partners or external services.

Sea Line Kite is not responsible for privacy practices of third-party websites, platforms or services.

15. Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in the website, services, tools used or applicable law.

The latest version will always be available on the website.

16. Privacy contact

For questions, requests or exercise of privacy rights:

Sea Line Kite
Website: www.sealinekite.com.br
E-mail: joaoparente5@gmail.com
WhatsApp: +55 11 98152-8268